Refund Policy
Thank you for shopping with Barbend Apparel! We value your business and strive to provide you with high-quality products. Please review our policy regarding defects below.
- Defective or Incorrect Items
We stand by the quality of our products. If you receive a defective or incorrect item, we will be happy to issue a refund. Please follow these steps: Contact our customer support team here within 30 days of receiving your order. Provide your order number and clear photos or other proof of the defect.
- Review and Approval
Our team will review the information provided. If your case meets the criteria for a refund, we will guide you on how to proceed.
- Refund Process
Upon approval, we will process your refund to the original payment method within 7-10 business days.
- Exclusions
Please note that we do not accept refunds for reasons other than defects or incorrect items. We do not offer refunds for change of mind or incorrect size selection.
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